Customer Testimonials

Hi Kris,

Your Friends Bill and Karen Svhela

Kris,

You perhaps don’t remember when we bought our unit from you. It was July 07 and we had just received a [named brand] tower and keyboard that was mis-represented. After 2 hours of being passed from their tech support (Ha) to customer support, I gave them 4 hours to fix the problem and let me know the out come or expect it back; they didn’t and the next day we ordered from you. Later that day they called and said they were sending a technician and a new monitor. I told them it was too late and that the credit card charge had been put in dispute and to come get the equipment.

My point is this. I’m a real pain in the butt when not happy. I try to be reasonable as long as those I’m dealing with are also. At the same time, I deeply believe one's work should be praised with the same vigor as they are criticized when work falls short. I was in industrial sales for 25 years and always based my efforts on the theory that people do business with people; not companies. You have proved to me that you have a similar approach and I applaud you and your employee’s efforts.

Best regards,

Steve Witt

Dear Quick Connect Management:

Recently, we had trouble w/our computer. I just pulled your name out of the phone book because I'd seen your add once on TV. I just want to tell you we will recommend your services to anyone who needs help!! You were very responsive, prompt and knowledgeable. Your technician, Dustin, came to our house the same day of our call. He was very kind, thorough, and professional.My computer has never been faster.

About a week later, we had some trouble with unwanted soliciations. He came back and fixed everything. Again....professionally, promptly, and without making me feel embarassed by my lack of knowledge.

Thank you so much and please give Dustin a pat on the back!

Lisa Bash

Hi Kris,

Thank you very much for your consideration and reduction of charges...I feel that was more than fair.

I think you know how much I appreciate all that you have done for us over the years. You and your staff have always been here when we needed you and taken care of everything. Thank you...service is somewhat of a lost art these days and I appreciate your continued effort in giving the best service that I have experienced in the technical field.

You have a great day Kris and will talk soon (as I am sure we will do something to our computers that will need to be fixed).

Sylvia Dunlap
Operations Manager
Cornerstone Travel Group
Phone: (800) 876-1187, (402) 423-4646

Love my new computer. Dustin did a fine job. Your website is COOL, too. I love that you guys know what you're doing. THANKS to all, Josh and Dustin and you.

Sincerely,
Barb Wassenberg
CUBS Distributing
Lincoln, NE

Thanks for the printer info. However, after cleaning the heads on our LexMark with alcohol the color cartridge is working fine now. I'll keep your new printer suggestions on file as I know our time with this printer is limited. Again thanks for your expert service. Our computer is operating perfectly and I'd recommend your company to anyone. Have a great day.

Deb Schorr
Lincoln, NE

Just a note to say that Josh did an excellent job on my computer. He's quite congenial and seems very knowledgeable.

Have a good summer,
Don Endacott
Retired Judge

The one [QCPC Jr.] you set up is the bomb!! I am on it everyday, which did not happen with the old one. Thank-you all so much for bringing joy and communication in to our lives.

I have always been pleased with the service and pleasantness of everyone I have done business with.

Take Care,
Christine Kunz

I wanted to put in writing what I mentioned to you yesterday. You and your staff are incredible!! Everyone's professionalism is...the key to your success.

Thanks again to everyone and kudos to you for setting the highest of standards.

Paul Hrdy
Manager at a Local Cable Company
Lincoln, NE

    It has been just over a week since Josh came out to fix my computer and I just wanted you to know how thrilled I am with the way it has been running this week!! I had been at WIT'S END with it!! Josh worked miracles with it. When he came, he got right to work, installed the Sypware programs, fixed the DVD player and just did a wonderful job!! He was so nice to answer my questions. I am a 'rookie' at the computer but I am willing and eager to understand more about it. He even made a clever suggestion regarding my home page that I appreciated. I am so glad I got your phone number from John's Auto and that Josh could fix the problems with the computer. Many many thanks. I also wanted you to know that I saw your ad on Channel 18 this last week!! Thanks again for the HELP!!..

Candy Crellin

Hello Kris,

You once said that you sell computers. Do you mind if I tell you what you really sell.

Reassurance and Trust.

In our society many people are afraid of computers, and yet they depend on them for their livelihood. You provide reassurance to the customer. You tell them if there is a problem in the future, call me. I will come. What you sell is far more precious than computers.

I have had the honor of watching how you operate. Bill Gates built Microsoft Empire on trust. Many people think it was software. George Lucas built his empire on trust.

Since 9/11 people have been searching for someone who they can trust. It is a powerful word. You have built Quick Connect on a strong foundation. I will enjoy watching it grow. You do have a brilliant mind and the ability to see what others cannot.

Felicia

Dear Professor Noguchi,

It is nice to hear from you and I hasten to answer your questions.

I am at my other campus office and my IMO records are at another office, consequently, I do not know my cost charge records with me. I will subsequently send you this information.

A total of 80 of the 83 countries used the web to provide confidential information about their Leader, Deputy, team, observers and their travel plans. You know doubt have access to the format of the page for Japan that is still available. Your password is ******* Once the information was available we could use ACCESS to prepare various sorts of information including airline arrivals and departures. The process was many times better than using a paper trail.

The company I used is called Quick Connect Computer Services and my contact person is Duane Teeters duane@helpmypc.com who did an outstanding job of setting up the page and the associated programs.

The name of the owner is Kristan Yoder whose email address is qc@helpmypc.com . For further reference you may wish to check their web site with the address www.helpmypc.com.

I certainly recommend this company without reservations.

I send my best wishes to you and your colleagues.

Walter

***************************************************
Dr. Walter E. Mientka
Executive Director, IMO 2001 USA Inc.

January 24, 2002

Kris Yoder
Quick Connect Computer Services
5000 Central Park Drive, Suite 204
Lincoln, NE 68504

Dear Kris:

I want to thank you for all the help you have been to me over the years of our working relationship.

The computer you built for me has worked exceptionally well (once I stopped throwing that monkey-wrench into it), and the time and effort you put in fixing my mistakes - at your own cost - is greatly appreciated.

One thing that stands out to me: you did not over-sell. Although you could have sold me a computer for a whole lot more money, you advised me to get only what I REALLY needed - not what the industry SAID I needed. And, when I asked about up-grading, you honestly told me that an up-grade was not called for at this time.

Your on-site service has always been timely and courteous, and your on-line answers to my questions have been very helpful.

And, I have seen you grow in this business. The best is yet to come. Thanks.

Sincerely,

Tom Anson
Anson Digital Concerns

February 1, 2001

To Whom It May Concern;

As a long-standing customer and computer wizard want-to-be, I feel compelled to write this letter in support of Quick Connect Computer Services and Kris Yoder. I have found the level of expertise and professionalism to be more than you normally find in a small business these days.

Being of a generation a little before computers I find a wealth of information at my fingertips. And yet do not have all the skills needed to find that information from time to time. This company and its employees has always had a solution to any question or problem that we have posed. They've handled it promptly and with a knowledge that seems second nature.

In this world of computers, email, digital imaging and Palm Pilots I have found a gold mine in Quick Connect and Kris. When they say "We're CONNECTED with our CUSTOMERS." they mean it. Being associated with this company has been very enjoyable and very informative.

Sincerely,

Joan M. Yant
General Manager
SouthPointe Pavilions

December 21, 2000

Kris Yoder
Quick Connect
1033 'O' Street, STE 607
Lincoln, NE 68508-3621

Dear Kris:

Lynn and I want to send you our greetings of the Holiday Season, and also to take this opportunity to tell you how much we appreciate all that you have done for us during the past five years of our business relationship.

It seems a long way back to 1994 when we 'retired' from the corporate world and launched our Charitable Planned Giving Consulting Service. We were pretty green about the computer world, and your advice, counsel and help in getting us established with all of the right computer tools has been invaluable. You have upgraded and taught us well during these past five years, and your web work for our site gave us a step forward. You are always 'on the spot' when we have a seeming 'crisis,' and your excellent service has been an enormous help to us.

Cordially,

John and Lynn Boomer